Welcome to The Coastal Blooms

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website www.thecoastalblooms.com, place an order, or interact with us through any platform.
By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Billing & delivery address
Order details
Payment information (processed securely through payment gateways)
Non-Personal / Technical Information
Device type
IP address
Browser type & version
Cookies and usage data

2. How We Use Your Information
We use the collected data for:
Processing and delivering orders
Providing customer care, support, and updates
Personalising your shopping experience
Sending order confirmations, delivery updates & promotional offers
Improving our website’s performance, products, and services
Handling payments, refunds, and disputes

3. Cookies & Tracking Technologies
We use cookies to enhance user experience and improve site performance. Cookies help us:
Remember your preferences
Track website traffic and analytics
Improve loading speed & functionality
You may disable cookies through your browser settings, but some features may not work as intended.

4. Sharing of Information
We do not sell, trade, or misuse your personal information.
Information may be shared only with trusted third parties for the purposes of:
Payment processing
Delivery fulfillment
Website analytics & marketing tools
Customer communication platforms (e.g., WhatsApp, Email, SMS)
All third parties comply with data protection regulations.

5. Payment Security
We accept domestic and international payments through secure and encrypted payment gateways.
Your card and banking details are not stored on our servers.

6. Data Protection & Security
We implement strict security measures to protect your data from:
Unauthorized access
Alteration
Disclosure
Destruction
Although we strive for complete security, no online platform can guarantee 100% security.

7. Your Rights as a User
You have the right to:
Request access to the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (where legally permitted)
Opt out of marketing communications at any time

8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect information from minors.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external platforms.

10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us
For questions related to this Privacy Policy or your data:
📧 Email: thecoastalblooms@gmail.com
📞 Phone / WhatsApp: +91 78992 22800